Hardiness Zone

Search My Zone

Categories



            SATISFACTION PROGRAM

 

W.H. Perron is committed to provide you with healthy, vigorous seeds that meet your needs and expectations.  All the seeds found in the W.H. Perron catalogue meet or exceed Canada #1 standards.  We regularly carry out germination tests to ensure superior quality seeds.  Our satisfaction program recognizes that results depend on climate, soil and crops;  therefore, we must limit our liability to the purchase price of the seed.

 

Satisfaction – Annuals and vegetables Seeds / (6 months)

You have a period of six (6) months, from the date of receipt of the product, to send us a detailed written notice that the product is not to your satisfaction.

 

Satisfaction - Strawberries, Potatoes and Onions / (3 months)

You have a period of three (3) months, from the date of receipt of the product, to send us a detailed written notice that the product is not to your satisfaction.

 

Satisfaction – Garlic / (6 months)

You have a period of six (6) months, from the date of receipt of the product, to send us a detailed written notice that the product is not to your satisfaction.

 

Satisfaction - Biennials, Perennial aand Marie Victorin Seeds / (6 months)

You have a period of six (6) months, from the date of receipt of the product, to send us a detailed written notice that the product is not to your satisfaction. Our Satisfaction program applies only if you ordered perennial flower seeds recommended for your hardiness zone.

 

Satisfaction – Accessories / (30 days)                      

You have thirty (30) days to notify W.H. Perron of any damaged or non-functioning accessories in order to obtain a full refund or credit note.  After thirty (30) days, the damaged accessory must be returned directly to the manufacturer according to the terms of its warranty.

 

* * * * *

If you are not satisfied with our seeds, we will replace them promptly and free of charge.  Our Satisfaction Program acknowledges that results are dependent on climate, soil and crops; therefore, we limit our liability to the purchase price of the seed.

While every precaution is taken, errors in pricing or specifications may occur on our website and in printed catalogues.  We reserve the right to change prices without notice.