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ORDERS

Free shipping fees:

Residents of All Canadian provinces & Territories:
If you order seeds and garden accessories (product codes beginning with 02- to 13- and 60- to 67-) and your order exceeds $50.00 (sub-total 'A', i.e. before shipping and handling charges and taxes) = there are NO Shipping & Handeling Fees to pay.

Saving our planet! Biodegradable products are used as filler for your order.

4 Ways to place an order:

1 - Online
Browse and add to your cart, or Use Quick Order if you have already made your selections by product number. Please see our Security policy.
Payment by:
• Credit card (VISA or MasterCard) *

2 - Mail
Kindly complete and mail us the order form included in the catalogue.
Payment by:
• Cheque (current date)
• Money order
• Credit card (VISA or MasterCard) *
• For more details, please see the Payment section

3 - Telephone
Kindly have your order ready and your credit card in hand.
Payment by:
• Credit card (VISA or MasterCard) *

4 - Fax
Kindly complete and fax us the order form included in the catalogue.
To avoid duplication, please do not also mailan order form that you have already faxed.
Payment by:
• Credit card (VISA or MasterCard) *


* Processing the payment
Payment will be processed upon receipt of your order at our offices.

Oour contact information
Please see Contact us for all our contact information.
Please include your customer number in all correspondence.

Delivery slip
On your delivery slip, all items marked "A" will be sent to you as soon as they are available. As for items marked "D" (sold out) or "F"(crop failure), a refund will be issued to you.

Minimum
We have not set a minimum amount to order.

Cancellations
If you decide to cancel your order, there is no penalty fee.

Substitutions
When a product is no longer available, we automatically substitute for a similar product, whenever possible. If you do not wish to receive substitutions, please be sure to indicate this on your order.

Problems with orders / products
Upon receipt of your order, please verify contents immediately, to ensure each item is to your satisfaction. If there are any errors or problems, please Contact us immediately .

If you experience poor germination or failures, please see our Guarantee. Please include your customer number in all correspondence.

Growing guides
Included in your order are Growing Guides, filled with helpful information on the products you have purchased.